Elements of Communication
- Words (10%)
- “Word count” alone does not equal good communication.
- Tone of Voice (40%)
- Sweetness, sarcasm, understanding, criticizing.
- Body Language (50%)
- Eye contact, mannerisms, facial expressions, interest/disinterest, posture, etc.
Levels of Communication
- Cliché
- Trite expressions, greetings, casual conversation, non-invasive.
- No vulnerability.
- Narration
- Giving information, reporting facts.
- Ideas & Judgments
- Venturing opinions, dreams, hopes, fears, values, etc.
- Feelings & Emotions
- How one feels about things, ideas, judgments, etc.
- Personal & Intimate
- Spiritual matters, intimate concerns.
- Total vulnerability.
How Men Communicate
- Fact-oriented, rational, logical.
- Thinks “bottom line,” geared to solving problems.
- Finds it difficult to express emotions.
How Women Communicate
- Feeling-oriented, emotional & random.
- Geared to “talking through” problems.

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